24 Hour Emergency Gate Repair in McKinney
Gate stuck open, stuck shut or damaged? Call (469) 634-3100. We answer 24 hours a day, every day of the year.
Open 24 hours, 7 days a week
Signs you need this repair
Your car is trapped inside
Most operators have a manual release. If you cannot find it, or the gate is unstable, call and we will talk it through.
The gate will not close at night
An open gate leaves your property exposed. Check the photo eyes for obstructions first, since that is the most common cause.
A vehicle has hit the gate
Keep clear. A struck gate may be held up by damaged hardware and can fall.
The gate has fallen or left its track
Keep everyone away and do not run the operator.
The power is out
Operators with battery backup may run for a while. If yours does not, the manual release lets you open the gate by hand.
What to do right now
Work through these in order, and stop if anything looks unsafe:
- Get people, pets and vehicles away from the gate
- If the gate has fallen, is leaning or has left its track, do not touch it. Call us.
- Check whether photo eyes are blocked and whether power is on
- Try the keypad and a second remote to see what still responds
- If you know the manual release and the gate is stable, use it to free your vehicle
- Call (469) 634-3100 and tell us where the gate is and what it is doing
Opening a gate by hand
Most operators disconnect from the gate with a key, a lever, a pull pin or a release knob, usually on or near the operator. The location varies by model, so your manual is the best guide, and we can talk you through it on the phone if you can describe what you see.
Be careful on a slope. Once it is released, the gate is held back by nothing but you, and a heavy gate can roll or swing on its own. If the driveway is steep or the gate looks damaged, wait for help.
Common emergencies after bad weather
Winter weather is not common here, but it does arrive. During the February 2021 event DFW reached minus 2 degrees and stayed at or below freezing for 139 hours in a row. Ice can lock a gate to its track or latch, and forcing it can strip gears. Let the operator stay off until the gate is free.
Spring storms bring a different set of problems. Lightning and surges can damage boards, while hail can break sensors and solar panels, and high winds can bend gates and brackets. If your gate stops after a storm, check the breaker first and then look for visible damage.
What we will ask when you call
Expect a few quick questions: your address, whether the gate is stuck open or closed, whether anything is damaged, whether anyone is trapped or waiting, and what kind of gate and operator it is. If someone is hurt or in danger, call 911 first.
Check these before you call
- Make sure nobody is near the gate
- Check for blocked photo eyes
- Check the breaker and whether the operator has power
- Try a different remote or the keypad
- Find the manual release if the gate is stable
Safety first
If anyone is hurt or trapped, call 911 first. Never climb a gate, reach through it, or stand in its path while it has power. Treat any gate that has been struck, or has fallen, as unsafe until it has been inspected.
Common questions
Are you really open 24 hours?
Yes. Our phone is answered 24 hours a day, 7 days a week, including weekends and holidays.
How do I get my car out if the gate will not open?
Use the manual release if you know where it is and the gate is stable. If not, call us and we will talk you through it.
My gate is stuck open at night. What now?
First check the photo eyes for obstructions and confirm the power is on. If it still will not close, call us with your address.
Will my gate work during a power outage?
Only if it has working battery backup. Otherwise, the manual release is the way to open it.
Related gate services
Need emergency gate repair in McKinney?
Open 24 hours, 7 days a week. Call for pricing on your gate. Ask about current discounts when you call.